Technology

Customer management and CRM systems

Centralize commercial information and follow-up so your team understands each customer's context.

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About this service

We create solutions for organizing contacts, opportunities and sales activities in a shared space. We define the information the team needs, follow-up stages and responsibilities so that each interaction is connected to a customer and can be reviewed when providing service.

What it can include

  • Customer and contact records with relevant fields.
  • Opportunity stages and follow-up ownership.
  • Activity, note and commercial history recording.
  • Searches and filters for prioritizing pending work.

Who it is for

  • Sales teams needing to organize opportunities.
  • Companies keeping customer information in separate files.

Deliverables we can agree on

  • CRM containing the agreed records and workflow stages.
  • Guide to the commercial process and record administration.

How we work

  1. We review your situation and the available information.
  2. We agree on activities, deliverables and responsibilities.
  3. We carry out the work and review the results with you.

Scope and deliverables are defined after reviewing your needs. This description provides a basis for agreeing on the work.